# BMRK LLC

> Boutique AI design and implementation studio serving small businesses in the Washington DC, Maryland, and Virginia region.

BMRK helps business owners replace legacy systems, unify their data, and build the internal tools their teams actually need — at a price that makes sense for a small business.

## Company Overview

- **Type**: Boutique AI consulting and implementation studio
- **Location**: Washington, DC metro area (serves within 150 miles)
- **Clients**: Small to mid-size businesses, typically 10–150 employees, $3M–$80M+ revenue
- **Industries**: Field Services, Professional Services, Hospitality, Light Manufacturing, Distribution & Logistics, Specialty Trades, Healthcare, Property & Facilities, Food & Beverage, Construction, Nonprofit Operations, Wholesale
- **Website**: https://bmrkllc.com
- **Contact**: https://bmrkllc.com/contact/

## Services

### AI Readiness & Workflow Modernization
We map your operations to identify precisely where automation and AI can reduce waste, accelerate delivery, and protect margins. Includes process mapping, waste identification, and a prioritized automation roadmap. Typical timeline: 3–4 weeks.

### Data Foundations & Decision Support
We build the data infrastructure required to give owners real-time visibility into revenue, utilization, and margins. Includes data unification from siloed systems, automated ETL pipelines, and role-specific KPI dashboards. Typical timeline: 6–8 weeks.

### Custom Internal Tool Development
We build purpose-built internal applications that fit your operation. You own the code, the data, and the deployment — no per-seat licenses, no surprise renewals, no vendor lock-in. Typical timeline: 8–12 weeks.

### Applied Automation & Agent Enablement
We deploy intelligent automation to handle high-volume, low-complexity tasks. Includes custom automation workflows, AI agents deployed within existing tools (email, Slack, CRM), and monitoring dashboards. Typical timeline: 4–8 weeks.

## Engagement Model

BMRK uses a three-phase engagement model:

1. **Diagnose** (1–2 weeks, from $9,500): Process mapping and stakeholder interviews. You leave with a prioritized backlog and a clear execution plan.
2. **Build** (2–8 weeks, scoped per project): Iterative builds with weekly demos. Typical range: $40,000–$180,000.
3. **Enable** (ongoing, retainer optional): Full training and documentation. You own the system completely.

## Core Principles

1. **Scope honestly.** We tell you when a project is out of scope or better left alone.
2. **Build what the team can use.** Your people should be able to use it, onboard new employees on it, and take vacation without it breaking. We maintain the code.
3. **AI only where it earns its keep.** Traditional software is often the right answer.
4. **Numbers over adjectives.** Every engagement ends with measurable metrics we agree to up front.
5. **No lock-in, ever.** You own the code, the data, and the deployment.

## Selected Engagements (2024–2026)

- **Field Services** (~35 staff, $12M revenue): Unified dispatch replacing three disconnected tools. 14 weeks. Result: 40% faster job turn, 22 hrs/wk reclaimed.
- **Professional Services** (~45 employees, $18M revenue): Live KPI dashboard replacing monthly board prep. 6 weeks. Result: 85% reporting time cut.
- **Hospitality** (~110 staff, $32M revenue): Custom procurement replacing four SaaS tools. 10 weeks. Result: 25% unit-cost reduction.

## Frequently Asked Questions

**How do you price engagements?**
Fixed fee per phase. Diagnose is a flat $9,500 for most businesses. Build and Enable are scoped to your outcomes, typically ranging from $40k to $180k.

**Do we have to start with a Diagnostic?**
No. We scope a Build directly if you already know what you need.

**Who owns the code and data?**
You own everything. Every engagement ends with a full code transfer and team training. No licensing fees, no lock-in.

**What does "AI-native" actually mean?**
We build with AI as a core capability. We use advanced AI tools when they solve your problem better than traditional software.

**Can you work with our existing dev team?**
Yes. BMRK can lead architecture while your team handles ongoing work.

## What Makes BMRK Different

Unlike large consulting firms or generalist web agencies, BMRK is:
- **Small and principal-led** — you talk to the person doing the work
- **Focused on owner-operators** — we understand the constraints of a $10M business vs. an enterprise
- **AI-native, not AI-hype** — we only use AI when it meaningfully outperforms the standard option
- **Zero lock-in** — you own everything we build, including source code and infrastructure
- **Regional** — we do on-site process mapping and stakeholder interviews within 150 miles of DC